Refund Policy

•   Eligibility:
Returns are accepted only for products that are damaged or incorrectly supplied upon delivery. 

•   Notification Deadline:
You must inform them (by phone or email) within 48 hours of receiving the order, including photos and details documenting the damage or error. 

•   Return Window:
You’re entitled to initiate the return within 2 days (48 hours) of receiving your order. 

•   Refund Timeline:
Once the return is processed, expect your refund within 5 to 7 days to your bank account. 

•   Return Process:

     -   Notify PavitraPlus via phone or email within 48 hours of receipt.

     -   Return the items as soon as possible, following their instructions.